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Customer Relationship Tips and Tools

No doubt you are familiar with the old saying, “out of sight, out of mind”?

It refers to losing touch with another individual, falling out of communication to the degree that one or both parties stop thinking of each other.

That’s not a profitable viewpoint to have.

So what is one of the best ways to nurture a client, keep them focused on you as a resource and want to continue doing business with you and referring you leads?

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One Comment
  1. Lorne Feldman Friday November 23rd, 2018 at 08:50 PM Reply

    The aspect of referring to your clients I find not so easy. I would need to really focus on this.It’s no problem to keep in touch with clients. What II can start doing is asking different clients or colleagues if they need a certain service and then put in a good word about the client I am referring them to. I have done this my mechanic. Most people I know need a good mechanic. I will think more on this as I know it will help get more referrals. Give and then get back is how it works.

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