Yes, you can, but teach and help. Personnel is by far the best asset a company can have.
You only have the willingness of your personnel. The more you can entice people to be productive through demand, validation, appreciation, and rewards the harder they will work. Have you ever known someone who was just “buying their time” until they could go home or do something they really wanted to do? How much effective work do you think that person will actually achieve? What about someone who was helped to be more productive through assistance, training and positive demand and validated on what they achieved?
You are not out of your right to demand that someone be productive. Push and demand they do. Ensure that they feel it’s important and get them interested in what they need to do. The best executive can get his team to work no matter the situation. Real morale is created through productivity. Happiness comes from achieving goals so help them be happy through achieving their goals and keep them happy by giving them plenty to do!
1. It only becomes overbearing for staff if you can’t take the time to help them find what is standing in their way or what they keep running into. If you need to jump in to help and teach them then do so. Employees respect a manager who works with them and demands they be productive and gives them a good environment to do so. Show them the technology to sell, go over their production and get them to find what works for them. Don’t accept the problems or that everything doesn’t work but do find their problem and resolve it. You’ll see someone become happy and excited if you find the right thing that’s wrong. If you don’t, there won’t be a solution or a problem that is solved and you’re stuck with a disgruntled salesman.
2. Demand, demand, demand production, and push, push, push, but don’t grill them. Push importance, get them excited and you’ll be continually working within a formula of success. Find what drives them to sell, find a point that you can agree with them on and drive that with them. Never let them ride the wave of one sale. Give them a good acknowledgment and get them on to the next sale. They can feel good about their sale, but one sale won’t keep you afloat. One sale a week won’t keep you afloat. Two, three, four, five a week and now we’re nearing survival. Ten or twenty sales a week and now we’re getting closer to affluence. The more you can push people and increase their productivity, the more you demonstrate you can help and do so, the more they will see that and the more both of you will succeed.